Email or fax
Alternatively, download a printable version of the membership application, complete, and return to the Citrus Australia office via email at email@example.com or fax on 03 5023 3877. Payment can be made via credit card, cheque or EFT. Full details in the 2020 Membership Application Form.
What happens next?
Once your application has been received, you will be sent an acknowledgement via email. Your application will be processed, pending approval of the Citrus Australia Board. Upon approval, you will be posted a membership pack, which will include login details to access the Members Only section of the Citrus Australia website.
For existing members, your renewal will take place at the beginning of each calendar year. You will be posted an invoice, to be paid by 1 January. To renew your membership for 2020, please complete the 2020 Membership Renewal Form.
Refunds Policy, Dispatch & Deliveries Policy
Payment must be received prior to delivery. An exception can be arranged for current account holders of Citrus Australia Ltd.
We use standard post for delivery and expect all regular orders to be shipped within 3 working days.
Our policy lasts 30 days. If 30 days have gone since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that your received.
Once your return is received and inspected, we will send you an email to notify that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your card or original method, within a certain amount of days.
Late or missing refunds
If you have not received a refund, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
We only replace items if they are defective or damaged, if you need to exchange it for the same item, send us an email at firstname.lastname@example.org or send your item to 94 Lemon Ave, Mildura, Vic, 3500.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchange product to reach you may vary.